Please order repeat prescriptions at least 48 hours in advance, making allowances for weekends and public holidays. Please use the printed form supplied with your prescription by ticking the items you require. If you enclose a stamped addressed envelope we will gladly post it to you.
Unfortunately, except in rare cases, we cannot accept repeat requests over the phone as this introduces potential for errors and ties up the phone lines. If you take medication on repeat prescriptions you may wish to take advantage of a free service offered by several of the local pharmacies. They will offer to collect prescriptions and have the medication ready for collection at an agreed time at their premises. In certain circumstances they may also be prepared to deliver medication, such as to the elderly, disabled and housebound. If you wish to take advantage of this service, you can find out which pharmacies participate by contacting your usual pharmacist.
The surgery would like to invite you to register for Online Services which will allow you to access the following services:
- Booking appointments online.
- Cancelling appointments online.
- Requesting Repeat Medication.
- Change of details.
To use this service I would ask that you complete the downloadable registration form and attend the surgery along with the relevant identification (as detailed below).
On registration you will be issued with a Username and Password. Once you go online you will be able to change your password for something that is more memorable for you.
The practice hopes that this process will help you access the services you need from the surgery however, if you have any questions regarding the online services please do not hesitate to contact us by emailing us at email@example.com.
Photo Driving Licence with address details or Passport; and one Utility Bill in your name and address (not more than 6 months old).